Table of Contents

 

  1. Service Description
  2. What you will need before connecting
  3. Supported Operating Systems
  4. Availability
  5. Set up the VPN connection on your device
    • Enrol Token
    • Install FreeOTP/Microsoft Authenticator app on your mobile devices
    • Install Pulse Secure application on your devices 
    • Configure Pulse Secure
  6. VPN activity is your responsibility


1.Service Description


GTIIT has a Virtual Private Network (VPN) service which provides a secure method to connect to the University campus network regardless of where you are connecting from (e.g. a Wi-Fi in your home). 


Through the GTIIT VPN, you can connect remotely to some resources that are usually only available on the campus network. Put it another way, when using GTIIT VPN service, it routes and encrypts all traffic going to GTIIT internal resources, Technion Israel sites, and some academic sites (e.g. Google Scholar) through the University network as if you were on campus. All non-GTIIT traffic proceeds to its destination directly – from your local internet connection. 


2.What you will need before connecting


  • A valid GTIIT network username and password.
  • An active internet connection, e.g. home network, 4G/5G, public Wi-Fi.
  • A web browser, such as Google Chrome, Firefox, Safari or Internet Explorer.
  • Administrator rights on your computer to install the Pulse Secure software.
  • A mobile device such as a cell phone or a tablet to install the FreeOPT/Microsoft Authenticator app.


3.Supported Operating Systems


The Pulse Secure is supported on the following platforms:


Windows 7 or higher, Ubuntu 16.04 or higher, RHEL/CentOS 7.4 or higher, iOS 9.0.0 or higher, Android 4.1 or higher, Windows Phone 10, Google Chromebook and Chrome Browser.


Please check https://www.pulsesecure.net/trynow/client-download/ for the latest information. 


4.Availability


This service is available 24hrs a day, 7 days a week, except for periods of non-availability required for planned maintenance. This service is available to all GTIIT users. Support for the service is available during standard support hours (8:30-17:30 Monday to Friday).


5.Set up the VPN connection on your device


5.1 Enroll Token


5.1.1 Use your web browser to access https://sites.gtiit.edu.cn/otp/.



5.1.2  Enter your GTIIT username and password and click Log In to authenticate.


        


5.1.3  Click Enroll Token.


        


 


5.1.4  To Generate OTP Key (PIN code + OTP code) on the Server for your GTIIT VPN account, please create a 4-digit PIN code

         (please carefully keep it), repeat again to confirm the PIN code and then click “Enroll Token”.



5.1.5  Now you have enrolled a new token for your GTIIT VPN account, and you’re given a QR code for scanning. Please follow the next step to install FreeOTP (or Microsft Authenticator) app in your mobile device to scan this QR code.
 

     

 

5.2  Install FreeOTP/Microsoft Authenticator app on your mobile devices


5.2.1  Option 1 – FreeOTP 


5.2.1.1  Download and install the FreeOTP app
             
Install the latest version of the FreeOTP app, based on your operating system:

  • Android. On your Android device, go to Google Play or any other App store to download and install the FreeOTP app.

  • Apple iOS. On your Apple iOS device, go to the App Store to download and install the FreeOTP app.


5.2.1.2  Open  FreeOTP, press the QR code button.


           


5.2.1.3  Scan the QR code you just generated from the Token on the web browser. 


5.2.1.4  Review the Accounts page of the FreeOTP app on your device, to make sure your account information is right. When clicking, there will generate a 6-digit one-time passcode (OTP) for you.


Note: 

For additional security, the OTP code changes every 30 seconds preventing someone from using a code multiple times.


5.2.1.5  Now it’s ready to connect to GTIIT VPN - Pulse Secure by logging in with the 10-digit passcode: 4-digit PIN code plus 6-digit OTP. Please continue to point 5.3.


5.2.2  Option2 – Microsoft Authenticator


5.2.2.1  Download and install the Microsoft Authenticator app
             Install the latest version of the Microsoft Authenticator app, based on your operating system:

  • Android. On your Android device, go to Google Play or any other App store to download and install the Microsoft Authenticator app.

  • Apple iOS. On your Apple iOS device, go to the App Store to download and install the Microsoft Authenticator app.


5.2.2.2  Open the Microsoft Authenticator app, select Add account from the Customize and control icon in the upper right, and then select Personal account->Scan a QR code.

 


5.2.2.3  Scan the QR code you just generated from the Token on the web browser.


Note:

If this is the first time you're setting up the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). You must select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step. If you don't allow the camera, you can still set up the authenticator app, but you'll need to add the code information manually. 


 

5.2.2.4  Review the Accounts page of the Microsoft Authenticator app on your device, to make sure your account information is right. When clicked there will generate a 6-digit one-time passcode (OTP) for you.


Note: 

For additional security, the OTP code changes every 30 seconds preventing someone from using a code multiple times.

  

5.2.2.5  Now it’s ready to connect to GTIIT VPN - Pulse Secure by logging in with the 10-digit passcode: 4-digit PIN code plus 6-digit OTP. Please continue to point 5.3.

 

5.3  Install Pulse Secure application on your devices

If you have Pulse Secure app installed, please go to point 5.4


5.3.1  Option 1 - Download and Install Pulse Secure from IT’s OneDrive (Strongly recommended)


Click the link here to download and install Pulse Secure from IT OneDrive.


5.3.2  Option 2 – For all operating systems, Download and Install Pulse Secure from https://www.pulsesecure.net/trynow/client-download 


Note: Need to fill in some personal information.


5.3.3  Option 3 – For Windows, download and Install Pulse Secure from SSLVPN


5.3.3.1 Go to https://sslvpn.gtiit.edu.cn  and login with your GTIIT username and the 10-digit passcode(4-digit PIN code + 6-digit OTP).

.



5.3.3.2  Please click Start, wait for a minute then click to download Pulse Secure.

 


At the below page click “Here” to continue with the Pulse Secure launch.



Click Open Pulse Secure Application Launcher.


Click Yes to allow installing Pulse Secure into your computer.



5.3.4  Option 4 – For iOS, download and Install Pulse Secure from Apple Store.


5.3.5  Option 5 – For Android, download and Install Pulse Secure from Tencent App Store.


5.4  Configure Pulse Secure  


5.4.1  After successfully installing the Pulse Secure, please open Pulse Secure, click “+” to create a new connection.



5.4.2  Fill in the name GTIIT VPN and Server URL as https://sslvpn.gtiit.edu.cn, then click Connect.



5.4.3  Fill in your GTIIT username, and the 10-digit passcode( 4-digit PIN code + 6-digit OTP). Now you are connecting to GTIIT VPN  successfully.  



6.VPN activity is your responsibility


When using the VPN, remember that your device is on the GTIIT campus network and you are responsible for all activities. Disconnect from GTIIT as soon as you are finished.